Useful Information
We want to make booking a place at one of our events as easy as possible. But, if you have any problems, the information below may help. You can also find details about cancellation, accessibility, car-sharing initative and photography.
Accessibility
We are committed to making our events and activities as accessible as possible. When planning events we will always try to seek venues which are accessible to all our members. To help with your planning, a short description of the access details for that venue will be included within the event summary. If you need further details please don’t hesitate to call us on 01202 714800.
Unfortunately, some venues are not always fully accessible due to the construction or age of the building. We apologise for this and welcome guidance on venues of all sizes which may be suitable for future events. You can send these events@dorsetchamber.co.uk.
As the voice of local business we want to help businesses become more accessible to all. If you have any suggestions on how to do this please get in touch contact@dorsetchamber.co.uk.
Photography and Video at Events
During our events we may take photos and video footage. This is used on social media channels, the website, in the magazine and on other marketing channels.
If you do not want to be included in these please let a member of the events team know.
Car Sharing
Decreasing the number of cars on the road travelling to our events helps to cut carbon emissions.
That’s why we have introduced the car-sharing initiative. We’re encouraging our guests to car share to reduce our carbon footprint.
If you’re going one of our events and you’d like to car share, either as a driver or passenger, let us know and we’ll connect you with a fellow guest.
FAQs for Dorset Chamber Events
How do I book onto a Dorset Chamber event?
To book a Chamber event, please select your chosen event from the Events section of the website and click ‘book now’. Please note that you must be logged into the website prior to making the booking to receive your member discount rate. You will be directed to the event booking system where you can complete the booking for your chosen Chamber events.
Choose the number of delegates you wish to book for, your contact details and any dietary or other requirements you may have.
Once you have completed the booking form, click ‘Next’.
The event booking will be added to your basket, so you can either book another event, or complete your booking and move on to the confirmation screen or payment screen if the event has a booking fee to pay.
Once your payment has gone through this will be confirmed as shown by the screen below, after which you will also receive a confirmation email.
I have forgotten/lost my password. What do I do?
If you are a member of Dorset Chamber you need to request a new password from here. Simply enter your details and request a reset. If you are not a member, please ensure you have an account created and follow this reset process.
If you are having problems with your username, please contact us on 01202 714800 and a member of staff will be able to help you.
I'm not a member. How do a I book onto an event?
Some of our events our open to the whole business community and you don’t need to be a member to attend. We welcome new people and businesses! To book a place, simply click the ‘book now’ button of your selected event and follow the booking process.
If you do not have an account you will need to create a login and provide some basic information. You can do this here.
Once your account is created, simply add the event to the basket, provide any further details requested and check-out.
A confirmation email will be sent to you with details of the event and you will normally receive joining instructions prior to the event.
If you have any issues you can call the team on 01202 714800.
What is your cancellation policy?
To cancel an event booking please email events@dorsetchamber.co.uk
For Events cancellations received 7 working days before the event, a credit note for the full amount will be issued. Less than 7 days before the events, fees are non- refundable.
For Training cancellations received 14 working days before the training, a credit note for the full amount will be issued. Less than 14 days before the training, fees are non- refundable.
If you have any issues you can call the team on 01202 714806.
What is the dress code?
Never a silly question! We will confirm what the expected dress code is in the joining instructions for each event. However, we want you to feel comfortable. So if that means wearing a pair of jeans and trainers, a dress or smart business attire, that’s your call.