How chamber members are working together to optimise their business
When Dorset’s leading event catering business, Beales Gourmet at The Italian Villa, was looking to for improved IT support, they used the network that they had built through DCCI and consulted IT experts Anytech Solutions. Tony Beales and his team got to know Chris Palmer and the Anytech Solutions team during the judging process of the Dorset Business Awards 2017, where Anytech were eventually crowned winners of the Outstanding Customer service category.
Tony said: “When the time came for us to really ramp up our IT support, we went straight to Anytech Solutions. We had seen just how much his clients love dealing with him during the DBA judging process, and we wanted a provider who had our best IT interests at heart. Needless to say, since taking over our IT, network administration and cloud backup support, Chris and his team have impressed us with their excellent knowledge, creative troubleshooting, innovation and of course, their friendliness. They are very easy to do business with, they took the time to understand our business and our intricate requirements. We now know that our systems are in great hands, and can focus on what we do best – delivering outstanding event catering across Dorset!”
Chris Palmer added: “The Beales Gourmet are incredibly busy creating memorable events for their customers. They don’t have time to worry about the minutia of their systems. We knew that we could add real value to their organisation by taking care of all of their IT needs. We’ve already made some meaningful tweaks to their systems that will enable them to work smarter in the years ahead. This is what my team love to do: keep our clients protected and up to date – giving them the ability to focus squarely on what their clients love them for. As for our ongoing business relationship, we have also used Tony’s team to cater an event, so we’ve experienced their outstanding service – our businesses are somewhat of a kindred spirit when it comes to fantastic customer service – something we are both proud of.”
If you want to focus on your business and leave the IT to the experts, call Anytech Solutions at 01202 460279 or visit anytechsolutions.com.