AnyTech Solutions has achieved its primary vision of being named this year’s winner of the Outstanding Customer Service Award at the Dorset Business Awards; a trophy that recognises customer-focused businesses that are committed to providing high-level customer service.
The Poole-based IT firm offers break-fix support for computers and gadgets, as well as providing full IT support to businesses across the south. Putting its customers at the core of its business practice, has led to its success in this year’s Dorset Business Awards.
With more than 23 years’ experience, AnyTech Solutions is able to implement specialist procedures throughout the business, to aid its customers, and quickly resolve problems. The proactive approach to customer service at AnyTech Solutions was remarked by the judges, noting that this Dorset business embodies what defines outstanding customer service.
Chris Palmer, managing director, said: “We are delighted to have won the Outstanding Customer Service Award. Above and beyond the satisfaction of our customers, it is really rewarding to see our dedication to providing a quick, efficient service, recognised. Customer service really is at the heart of AnyTech Solutions, and by placing the needs of our customers first, we have had many successful years in business and hope to have many more in the future.”
As well as offering PC and Mac repairs, AnyTech Solutions offer remote and tailored IT support to businesses including cybercrime security, 24/7 device monitoring and a multitude of cloud based services. Chris added: “Due to the diverse and important range of services we provide, it is imperative that we achieve the same high level of customer service, hence why we work hard to instil this belief in all our team members. This dedication to providing every customer with an excellent service has also been recognised by our clients, who have rated us 9.9 on Checkatrade Professional with nearly 750 positive reviews.”
For more information visit www.anytechsolutions.com