How chamber members are working together to optimise their business
When Dorset’s leading event catering business, Beales Gourmet at The Italian Villa, was looking to for improved IT infrastructure support, they used the network that they had built through DCCI and consulted IT experts Anytech Solutions. Tony Beales and his team got to know Chris Palmer and the Anytech team during the judging process of the Dorset Business Awards 2017, where Anytech were eventually crowned winners of the Outstanding Customer service category.
Tony said: “When the time came for us to really ramp up our IT support and internet security, we went straight to Anytech. We had seen just how much their clients love dealing with them during the DBA judging process, and we wanted a provider who had our best IT interests at heart. Needless to say, since taking over our IT, network administration, internet security and cloud backup support, Chris and his team have impressed us with their excellent knowledge, creative troubleshooting, innovation and of course, their friendliness. They are very easy to do business with, because they took the time to understand our business and our intricate requirements. We now know that our systems are in great hands, and can focus on what we do best – delivering outstanding event catering across Dorset!”
Chris Palmer added: “The Beales Gourmet are incredibly busy creating memorable events for their customers. They don’t have time to worry about the minutia of their systems. We knew that we could add real value to their organisation by taking care of all of their IT needs and we knew that they were a forward looking business that would embrace evolving their IT provision. We’ve already made some meaningful changes to their systems that will enable them to work smarter in the years ahead. This is what my team love to do: keep our clients protected and up to date – giving them the ability to focus squarely on what their clients love them for. As for our ongoing business relationship, we have also used Tony’s team to cater an event, so we’ve experienced their outstanding service – our businesses are somewhat of a kindred spirit when it comes to fantastic customer service – something we are both proud of.”
If you want to focus on your business and leave the IT to the experts, call Anytech Solutions at 01202 460279 or visit anytechsolutions.com.